Privacy Policy
Last Updated: November 2, 2026
Your privacy is incredibly important to us. This Privacy Policy describes how Extraordinary Balloons collects, uses, and safeguards your personal information when you visit our website, submit a booking inquiry, or hire us for your event.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you fill out an inquiry form, contact us, or sign a contract. This may include:
Contact Information: Your name, email address, phone number, and physical billing/delivery address.
Event Details: The date, time, venue name, venue location, and aesthetic preferences for your celebration.
Payment Information: Credit card or bank details processed securely through our third-party payment processors (such as Stripe, Cash-App, paypal, zelle, or Square). Extraordinary Balloons does not store your raw financial information on our website servers.
2. How We Use Your Information
We use the information we collect to:
Provide custom balloon decor quotes and fulfill our contractual obligations to you.
Communicate with you regarding event logistics, timelines, and design confirmations.
Send invoices and process secure payments.
Comply with tax laws and business accounting regulations in the Commonwealth of Virginia.
3. Cookies and Tracking Tools
Our Squarespace website uses cookies to improve your browsing experience, analyze site traffic, and understand which balloon styles are most popular. You can adjust your personal browser settings to refuse cookies, though some features of our site may not function perfectly as a result.
4. Data Sharing and Security
No Selling of Data: Extraordinary Balloons does not sell, rent, or trade your personal data with third-party advertisers.
Service Providers: We only share your data with trusted partners necessary to run our business, such as website hosting platforms, email clients, invoice management software, and payment processors.
Data Security: We implement standard security measures to shield your personal details. However, please remember that no transmission of data over the internet can be guaranteed as 100% secure.
5. Your Rights and Contact Information
You have the right to request access to the personal data we hold about you, or ask that we correct or delete your information (except where we are legally required to keep it for Virginia business tax records).
If you have questions about this policy, please reach out to Extraordinary Balloons directly through the email address Linked in the footer of our website.